FAQs

Are you insured?

Yes, absolutely. We suggest that you as a consumer always check for insurance on the contractors that you have do any kind of work for you. Our insurance certificate is available for you to see upon request either when we come out to give you an evaluation on your trees or when we begin the work.

You are licensed, right?

Absolutely. This is probably the number one question you should make sure you are positive of before hiring any tree care company. Most insurances for tree service will not be binding if the company is not licensed. Your trees must be properly trimmed by someone that knows exactly where and how to make the pruning cuts for the overall health and longevity of your tree.

Do you take the tree limbs with you?

Generally all of our estimates include cleaning up all tree limbs and debris. We pride ourselves on doing a great job of cleaning all the areas of your property that we make a mess of while performing tree trimming or tree removal services. At times we are asked to leave wood or do tree trimming or tree removals where the customer wants us to leave the tree limbs and they will do clean-up. This is referred to as a drop & leave which can save on your cost. However, often times when we perform tree services and the limbs or the tree is on the ground it is more than the customer expected and then we are asked to do the clean-up. When this happens it ends up costing the customer more than if they had just had us cleaning up while we were in the process of trimming or removing the tree.

I have power lines running through my tree. Is that a problem?

No. Although we respect them power lines do not bother us. In most cases we can work around them while performing tree trimming or tree removal services. When there is an instance that we cannot work around them we contact Excel energy and they will schedule with us to have the line dropped while we perform the tree trimming or tree removal. The average time that you will be without power is approximately 4 - 6 hours.